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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5274
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I have a Pixma MP210 which has not been used time. I have

Resolved Question:

I have a Pixma MP210 which has not been used for some time. I have installed new cartridges but it is not printing. What do I do?
Submitted: 1 year ago.
Category: Printers
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
i have to go out in 5 minutes can i get back to you when i get back in?
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Please try the following and let me know the response.

Remove all the ink cartridges from the machine.
Then clean the contacts on the cartridges as well as inside the machine itself. Inside means the printhead where the cartrdige seats.
Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab.
If any of the other cartridges are low, empty, leaking or bulging replace them.
Then turn off the machine and unplug it for 5 minutes.
Plug it back it and wait for the insert cartridges message.
Insert the cartridges and check to see if the problem is still there.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

S H E F I N

Customer: replied 1 year ago.
they are new cartridges
Expert:  Shefin replied 1 year ago.

Hi,

Please try cleaning it. And make sure that you have done alignment.

Thank you.

S H E F I N

Shefin and other Printers Specialists are ready to help you
Expert:  Shefin replied 1 year ago.

Hi,

Please go to the link below, click I agree, download and run Elsinore Client software, so that I can access your computer.

http://www.justanswer.com/remotedesktop/join.aspx?Session=4b0a3c2e-a2b2-4120-a01c-612f4d2c6589

Thank you.

S H E F I N