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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36526
Experience:  15 years consulting in the IT industry with Printing engineering
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Ink absorber almost full, contact service centre - message

Customer Question

Ink absorber almost full, contact service centre - message displayed on my MX895
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you please Press and hold the "Power" button and reconnect the power cord. When the printer comes on, release the button. Wait five seconds and push the "Power" button again. This resets the printer's internal memory and overrides the "Ink Absorber Full" error code.

Let me know if it then functions please

Customer: replied 1 year ago.
I have tried your suggestion twice but no success. I have to leave the office now. May I contact you tomorrow mid-morning?
Peter Ash
Expert:  Richard replied 1 year ago.

no problem Peter

Customer: replied 1 year ago.
Hi Richard,
Did you get the above reply?
Peter Ash
Customer: replied 1 year ago.
Hi Richard,
We have had a change of plan and are getting a new printer.
Thanks for your help.
Peter Ash

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