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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I recently had a paper jam on my Canon MG 5450 printer.

Customer Question

I recently had a paper jam on my Canon MG 5450 printer. Since clearing the jam and carrying out all cleaning instructions I am getting black smudging on the edge of prints. Please advise.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Is the smudge on the front or back of the page? All the way down the edge? Both left and right, top/bottom?