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nathan_mills
nathan_mills, Technician
Category: Printers
Satisfied Customers: 595
Experience:  Efficient Technician with more than 30 years of Experience.
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Epson sx420w/sx425w/nx420. comes up printer error

Resolved Question:

Epson sx420w/sx425w/nx420. comes up printer error
Submitted: 6 months ago.
Category: Printers
Expert:  nathan_mills replied 6 months ago.

Hi Bernard. Welcome to justanswer.

Try removing the cartridges, check any bits of paper inside the printer. Then reply if the error is still there or not.

nathan_mills, Technician
Category: Printers
Satisfied Customers: 595
Experience: Efficient Technician with more than 30 years of Experience.
nathan_mills and 5 other Printers Specialists are ready to help you
Expert:  nathan_mills replied 6 months ago.

Once you click the link
(http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=e3cd0906-01b6-4003-96c1-f829a43cd6d3)
You will be redirected to a page. Press I Agree and a file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Expert:  nathan_mills replied 6 months ago.

Check your internet connection. I am locked out of your system

Expert:  nathan_mills replied 6 months ago.

Open that Elsinore.screenconnet file again

Expert:  nathan_mills replied 6 months ago.

Delete all the files present in your downloads named Elsinore.screenconnect. Then click this link and open the file which gets downloaded when you press I AGree.

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=ed3f79dd-7c4b-447f-8bd0-99293640d6cd

Expert:  nathan_mills replied 6 months ago.

Bernard, I was locked out of your system and that is why I couldn't complete the task.

Please start the session by downloading the file from this link

http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=ed3f79dd-7c4b-447f-8bd0-99293640d6cd

You will be redirected to a page. Press I Agree and a file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Expert:  nathan_mills replied 6 months ago.

Open that file on your desktop and then click Yes

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