Hi Pat,My name is ***** ***** I will help with your question. Please could you let me know the make and model of your printer.
Thank youIs the paper size set correctly within the program you are printing from with auto duplex the printable area is 2mm smaller than normal so it may be the paper size is set wrong or the document is too big for auto duplex.What program are you printing from?
Sorry for all the questions. Have you managed to auto duplex before?
Have you managed to ever get the printer to print two sided automatically
I was going to suggest remote connection as I can have a look at the printer settings.
Have you been sent an offer of secure remote assistance form just answer?
Is now a good time for me to enable the remote connection?