How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Printers
Satisfied Customers: 36526
Experience:  15 years consulting in the IT industry with Printing engineering
Type Your Printers Question Here...
Richard is online now

My Epson printer is not printing right. I have cleaned the

Resolved Question:

My Epson printer is not printing right. I have cleaned the heads but has not solved the problem. Every few lines don't print clearley. Can you help
Submitted: 12 months ago.
Category: Printers
Expert:  Richard replied 12 months ago.

Hi there and welcome

Can you tell me please how exactly you cleaned the heads?

Customer: replied 12 months ago.
Using the button on the printer.
Expert:  Richard replied 12 months ago.


It can take a number of cleans to get it done correctly

Can you run the clean 3 times more and then tell me if it clears it up please.

Customer: replied 12 months ago.
It has worked a big THANK YOU
Expert:  Richard replied 12 months ago.

Your most welcome!

If you would like any additional information or assistance, please do not hesitate to let me know.

and please take a second to rate my service by clicking one of the stars at the top of the screen then submit

Thank you

Richard and 2 other Printers Specialists are ready to help you

Related Printers Questions