Hi Barrie. Welcome to justanswer.
Set the printing preferences to High quality to get the best results. If you want then I can do that for you if you choose Secure Remote Assistance.
Barrie, if you choose remote assistance, it will be easier for me to solve the problem. And I assure you that if the problem is not resolved then the amount you are charged will be refunded. Let me know how you would like to proceed.
The charge will be 18+ the amount for remote assistance. I will drop the amount to £18 for remote assistance.