Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Which version of Mac are you using?
As you have chosen Secure Remote Assistance. You need to make a little changes in the settings in your system so that I can connect to you and install necessary software for you.
choose Apple menu > System Preferences, then click Security and Privacy and at the bottom and then choose Anywhere
Check the attached image.
I'm having trouble finding references to a Brother LC980 printer, though I can find plenty of references to LC980 ink cartridges. Would you check the nameplate on your printer, and confirm the model number? Most Brother printer model numbers start with HL, DCP, MFC, MP or M.
Doreen I waited for you that day to start the session but got no reply from your side.
I am providing you the link to driver software. Just select the operating system and download the file. Once download is finished, just open that file to install the software.