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Try setting the quality of the prints to HIGH and then check
Once you click this link below(CLICK HERE)A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.
After clicking the blue text that says `click here`, open your downloads and check a file named Elsinore.screenconnect will be there. Open that file and click Yes. Let me know if you are having any difficulty
Let me know if you are using Mac computer, as it requires a different link.
If you are using Windows, then click this blue link below and then press I AGREE. Then check your downloads, open the file named Elsinore.screenconnect.