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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I have a paper jam on my Canon PIXMA MG5600 series printer

Customer Question

I have a paper jam on my Canon PIXMA MG5600 series printer and am told on the screen to release the transport unit on the rear side - where is this and what does it look like?
Submitted: 1 year ago.
Category: Printers
Expert:  nathan_mills replied 1 year ago.

Hi Carole. Welcome to justanswer

Do you want to proceed? Or the issue is resolved? As this is your second request. Let me know so that we can resolve the problem you are facing.