Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi Eric. Welcome to justanswer.
Can you see the leaked ink inside the printer? What exact error are you getting? Changing the printhead is an option which I won't suggest.
Is it under warranty?
Eric, replacing a printhead will cost you more than buying a new printer. That's why it is not at all suggested.
Let me see if the error can be resolved by troubleshooting from the system
Once you click this link below(CLICK HERE)A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.