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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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HP photosmart C5280 put new ink cart in and brings up

Customer Question

HP photosmart C5280 put new ink cart in and brings up message refer to printer documentation. tried red eye>print photo >red eye scroll down to partial reset press ok wait 3 mins then should reset . Does not just brings same message up, refer to printer documentation
Submitted: 11 months ago.
Category: Printers
Expert:  nathan_mills replied 11 months ago.

Hi. Welcome to justanswer.

Instead of Partial reset, choose Full Reset and then check if the error is still there or not.

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