How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
Engineer John C. is online now

Ihave an epson WF3620 and when scanning annotated papers it

Customer Question

Hi Ihave an epson WF3620 and when scanning annotated papers it is not scanning clearly
Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: the scanned text is unclear. printer cartridges are Epson and when printing text is clear
Submitted: 1 year ago.
Category: Printers
Expert:  nathan_mills replied 1 year ago.

Hi. Welcome to justanswer.

You need to set the Scanning quality to higher dpi. Set it and then check.

Opt for Secure Remote Assistance if you want me to solve the issue by accessing your system