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nathan_mills
nathan_mills, Technician
Category: Printers
Satisfied Customers: 632
Experience:  Efficient Technician with more than 30 years of Experience.
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Canon pixma ix6850 A3 printer. This printer is just less

Resolved Question:

Canon pixma ix6850 A3 printer.
This printer is just less than two years old.
It is used for home purposes only.
the printer will not switch on even although there is power to it.
kind regards
Submitted: 8 months ago.
Category: Printers
Expert:  nathan_mills replied 8 months ago.

Hi. Welcome to justanswer.

Have you tried changing the power plug?

Customer: replied 8 months ago.
also changed the whole cable. Ther is power going into the printer but it will not switch on
Expert:  nathan_mills replied 8 months ago.

When the printer is connected, press and hold the power button for about15 seconds and then check if it responds or not

Customer: replied 8 months ago.
no responce
Expert:  nathan_mills replied 8 months ago.

Was there any kind of power outage ?

Customer: replied 8 months ago.
no
Expert:  nathan_mills replied 8 months ago.

I am afraid that the power circuitry of the printer has gone bad. You will need to change the power board. It will cost you around £30-40.

Expert:  nathan_mills replied 8 months ago.

Hold down Resume button and press Power button once

Customer: replied 8 months ago.
no response
Expert:  nathan_mills replied 8 months ago.

Then the Power circuit pcb is the fault for sure

Customer: replied 8 months ago.
who is capable of repairing the printerand and at what overall cost circa - I live 15 miles north west of Stirling Scotland
Expert:  nathan_mills replied 8 months ago.

Since it has been about 2 year so it is not under warranty. So you can take it to any local repair shop and get it repaired.

There are many options available which you can check here. CLICK HERE TO VIEW

There are no Canon Repair Center in Scotland.

The pcb will cost around £25-30 plus the service charges by the repair center

Customer: replied 8 months ago.
thanks for your help
regards
Gordon
Expert:  nathan_mills replied 8 months ago.

Or you can check out this repair webiste. CLICK HERE

Expert:  nathan_mills replied 8 months ago.

Please rate the chat positively by clicking the 5 stars present on the upper panel so that I can get credited for my services.

Thanks

nathan_mills, Technician
Category: Printers
Satisfied Customers: 632
Experience: Efficient Technician with more than 30 years of Experience.
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