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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5057
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I have a Canon Pixma MP270 printer that I wish to use with

Resolved Question:

Hello, I have a Canon Pixma MP270 printer that I wish to use with my iMac. The iMac is a OS X Yosemite 20 inch iMac early 2008.
I asked for assistance the other day for this and you kindly sent me some drivers to run, by email. Unfortunately I have been locked out of my email account now.
Would you be able to send them to me again please? My new email address is***@******.***.
Thanking you in anticipation,
Jo Le Cocq
Submitted: 4 months ago.
Category: Printers
Expert:  Shefin replied 4 months ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please go to the link given below, download and install the update.

https://support.apple.com/kb/DL1742?viewlocale=en_US&locale=en_US

Note : Please make sure that you are installing the update after downloading it. It is a big file, so it may take some time to get it downloaded.

Then, follow the instructions given below.

  1. Choose System Preferences from the Apple menu.
  2. Choose Print & Fax (or Print & Scan) or Printers & Scanners.
  3. Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
  4. Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.

    Note : Make sure that you are resetting the printing system before adding the printer.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

S H E F I N

Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5057
Experience: Working as tech support specialist with a worldwide computer manufacturer.
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