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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5395
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I have a Canon Pixma MP270 printer that I wish to use with

Resolved Question:

Hello, I have a Canon Pixma MP270 printer that I wish to use with my iMac. The iMac is a OS X Yosemite 20 inch iMac early 2008.
I asked for assistance the other day for this and you kindly sent me some drivers to run, by email. Unfortunately I have been locked out of my email account now.
Would you be able to send them to me again please? My new email address is***@******.***.
Thanking you in anticipation,
Jo Le Cocq
Submitted: 1 year ago.
Category: Printers
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please go to the link given below, download and install the update.

https://support.apple.com/kb/DL1742?viewlocale=en_US&locale=en_US

Note : Please make sure that you are installing the update after downloading it. It is a big file, so it may take some time to get it downloaded.

Then, follow the instructions given below.

  1. Choose System Preferences from the Apple menu.
  2. Choose Print & Fax (or Print & Scan) or Printers & Scanners.
  3. Hold down the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
  4. Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.

    Note : Make sure that you are resetting the printing system before adding the printer.

If the issue persists, or you have any questions, please be back and let me know.

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Thank you!

S H E F I N

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