Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi there and welcome
When you switch the power source off, did you disconnect it from the power and if so, how long?
If you open the printer, does the printhead then move to the middle?
Ok, can you do the following please
Does this clear the error?
No problem, you can download the installation software (what is on the disk) from my link below and run it