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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36526
Experience:  15 years consulting in the IT industry with Printing engineering
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Have a canon mg et the printer to print3100 which for the.

Customer Question

have a canon mg et the printer to print3100 which for the. past three weks or so has not printed.The message comes up Printer Functionality not available what do I do to to get the printer to work.
Submitted: 10 months ago.
Category: Printers
Expert:  Richard replied 10 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please