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hongkongpom
hongkongpom, Technician
Category: Printers
Satisfied Customers: 1287
Experience:  I am a Microsoft Certified Desktop Support Technican and skilled in the troubleshooting of computer printer problems
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Wifi connection to my Canon MG6250 is showing an error for

Resolved Question:

wifi connection to my Canon MG6250 is showing an error for no apparent reason. I have deleted the machine from my laptop (with Windows 10) and reinstalled to no effect.
Submitted: 10 months ago.
Category: Printers
Expert:  hongkongpom replied 10 months ago.

Hello there please tell us what the error say?

hongkongpom, Technician
Category: Printers
Satisfied Customers: 1287
Experience: I am a Microsoft Certified Desktop Support Technican and skilled in the troubleshooting of computer printer problems
hongkongpom and other Printers Specialists are ready to help you
Customer: replied 10 months ago.
error in settings
Expert:  nathan_mills replied 10 months ago.

Hi Martin, this is Nathan Mills. I will provide you Secure Remote Assistance.

Once you click this link below
(CLICK HERE)
A file will automatically get downloaded. Check your download section, a file named ELSINORE.SCREENCONNECT will be present. Just open that file so that I can connect to your computer.

Customer: replied 10 months ago.
How shortly!
Expert:  nathan_mills replied 10 months ago.

Click that link and open that downloaded file so that I can connect to your computer

Expert:  nathan_mills replied 10 months ago.

You need to click that blue text and check your downloads for a file named Elsinore.screenconnect.

You are using Windows computer, right?

Let me know if you facing any difficulty in starting the session

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