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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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MG5750 printer. I have installed the printer. I can now scan

Customer Question

MG5750 printer. I have installed the printer . I can now scan and copy but printing of photos from the computer the printer does not accept.I follow the instruction ( similar to the Epson and then I press print and I get a massage that the printer will not print.
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Hi,

I'm sorry about issue. When did this issue first occur?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 1 year ago.

Does it let you print anything else, such as a document, an email message, a web page, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,