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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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MG5750 printer. I have installed the printer. I can now scan

Customer Question

MG5750 printer. I have installed the printer . I can now scan and copy but printing of photos from the computer the printer does not accept.I follow the instruction ( similar to the Epson and then I press print and I get a massage that the printer will not print.
Submitted: 12 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 12 months ago.

Hi,

I'm sorry about issue. When did this issue first occur?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 12 months ago.

Does it let you print anything else, such as a document, an email message, a web page, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,