Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The answer to your question must depend upon exactly what is happening on the pages that are printed, and also, on what you are printing from, with what settings.
(If you could scan, and add to your response, a page showing the problem, that would help me understand much better, very quickly.)
OK. Does that model make photocopies?
If so, please photocopy 2 (two) blank sheets of paper. What colors are streaking onto the photocopies made of the blank sheets ?
And does the second photocopy have less color streaks than the first?
OK. It appears that you have leaking toner cartridges.
This is especially likely, if you have been using cheap, or remanufactured, or refilled, toner cartridges in this printer.
I advise replacing one of the two colors affecting printouts... the Magenta toner cartridge, or the Yellow toner cartridge. See if that fixes the streaks of the corresponding color, if it does, replace the other one also.
(And if the one color replacement does not fix the problem for at least that color, you have saved on the cost of the second replacement by not replacing both at once.)
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