Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Can you open the printer and remove the ink
Then remove the power
Use a cotton bud and cleaning alcohol (or warm water if you have none) and clean out where the ink goes in.
Clean out the rest of the inside of the printer with a damp cloth
Then let it dry for 10 minutes, put the ink back in, power it on and tell me if it now functions correctly please.