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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I have WI-fi and could always scan on windows 7. But since I

Customer Question

I have WI-fi and could always scan on windows 7. But since I have had a new laptop Dell with windows 10 I can't scan even though everything is connected.Can you help.
Submitted: 1 year ago.
Category: Printers
Expert:  nathan_mills replied 1 year ago.

Hi. Welcome to justanswer.

Have you changed the wifi network? Did you install your printer in your laptop?