How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
Type Your Printers Question Here...
Engineer John C. is online now

My Pixma ip7250 doesn't print from computer,excel word or

Customer Question

My Pixma ip7250 doesn't print from computer,excel word or anything else. What do I do to cure the problem.Sincerely KennMR
Submitted: 9 months ago.
Category: Printers
Expert:  Michelle replied 9 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 9 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

How is the printer connected to the computer?

Customer: replied 9 months ago.
Customer: replied 9 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michelle replied 9 months ago.

on lan cable or wifi?

Customer: replied 9 months ago.
Customer: replied 9 months ago.
lan cable
Expert:  Michelle replied 9 months ago.

Uninstall printer driver from the computer and then restart it power on the printer and reinstall the printer driver from the link given below.

Customer: replied 9 months ago.
Printer Driver uninstalled
Customer: replied 9 months ago.
I do not have a link
Customer: replied 9 months ago.
All done
Expert:  Michelle replied 9 months ago.

is it installed..did you try printing

Related Printers Questions