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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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My Pixma ip7250 doesn't print from computer,excel word or

Customer Question

My Pixma ip7250 doesn't print from computer,excel word or anything else. What do I do to cure the problem.Sincerely KennMR
Submitted: 11 months ago.
Category: Printers
Expert:  Michelle replied 11 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 11 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

How is the printer connected to the computer?

Customer: replied 11 months ago.
LAN
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michelle replied 11 months ago.

on lan cable or wifi?

Customer: replied 11 months ago.
Lan
Customer: replied 11 months ago.
lan cable
Expert:  Michelle replied 11 months ago.

Uninstall printer driver from the computer and then restart it power on the printer and reinstall the printer driver from the link given below.

Customer: replied 11 months ago.
OK
Printer Driver uninstalled
Customer: replied 11 months ago.
I do not have a link
Customer: replied 11 months ago.
All done
Expert:  Michelle replied 11 months ago.

is it installed..did you try printing