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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I have a dell 1720 dn printer. when I go to print it makes a

Customer Question

I have a dell 1720 dn printer. when I go to print it makes a noise and the paper wont follow through.
Submitted: 8 months ago.
Category: Printers
Expert:  nathan_mills replied 8 months ago.

Hi Mary. Welcome to justanswer.

Cancel all the pending jobs in your printer's queue and then turn off the printer. Restart it and then give a print command once again. Check if it is still not printing

Customer: replied 8 months ago.
tried that, still not working, paper just crumbling up.
Expert:  nathan_mills replied 8 months ago.

Try checking once again. There may be bits of paper that are hindering the printer's operations.

Expert:  nathan_mills replied 8 months ago.

Check this article and follow the steps

CLICK HERE