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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36864
Experience:  15 years consulting in the IT industry with Printing engineering
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Customer Question

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Assistant: Thank you. Can you provide any more details to help us find you the right Expert?
Customer: on my pima pro 10
Submitted: 9 months ago.
Category: Printers
Expert:  Richard replied 9 months ago.

Hi there and welcome

Can you do the following please

  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. Control + Click in the left side printer list (or optionally, right-click on a specific printer if one is shown) and select "Reset Print System".
  3. After you reset the printing system, the list of printers should be empty.
  4. Then press the + and re-add your printer.
  5. Restart the Mac

Tell me if you can then print please.

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