How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Printer and Office
Category: Printers
Satisfied Customers: 11242
Experience:  11+ yrs experience, inkjets & lasers, from huge to portable
Type Your Printers Question Here...
Russell H. is online now

My canon MG4250 will not print,having been working recently.

Customer Question

my canon MG4250 will not print,having been working recently. I have ink the USB is connecting to the printer and when I ask it to print it wakes and and goes through the motion but only gives me blank paper.
Submitted: 11 months ago.
Category: Printers
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

That is a sign that you need to do these three steps, in extreme summary:

1. turn off the printer, disconnect the USB cable, select the printer on your computer, and delete your computer (-this procedure varies from Windows PCs to Apple computers. But that's essentially what you need to do.)

2. restart your computer.

3. download the appropriate driver for your computer O.S. version, and appropriate for your printer model, and install it anew - only connecting the printer when either the installer requires you to do so, or when the installer has finished running and exited.

For details, please let me know what Windows (or MAC OS X, if Apple...) version is on your computer, and I will spell out the steps in more detail.