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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I have a Canon Pixma Printer which is not printing. Please

Customer Question

I have a Canon Pixma Printer which is not printing. Please Help!
Submitted: 5 months ago.
Category: Printers
Expert:  JamesI replied 5 months ago.

Hi Eve,

What error do you get when you try and print?

Customer: replied 5 months ago.
I got an error saying the paper was jammed, but I got this even when I took all the paper out.
Customer: replied 5 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  JamesI replied 5 months ago.

Ok so you have removed the paper jam, and confident all paper has been removed from the drum and compartment?

If so switch off the printer for a couple of minutes, plug it back in and then try and print to it again.

Let me know what error shows up again.

Customer: replied 5 months ago.
I really need to speak to you. I am rather old. 88 on Monday! You will understand. I am an actress and am trying to send my accoints to my accountant.