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Josh
Josh, Computer Enthusiast
Category: Printers
Satisfied Customers: 19368
Experience:  Expert for over 10 years
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I altered my printer to have dominant red for something I

Customer Question

I altered my printer to have dominant red for something I wanted to emphasise. I cannot find how to restore it. Can you help please ?
It's a DCP_377CW
Submitted: 2 months ago.
Category: Printers
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

Are you on a PC or Mac?

Customer: replied 2 months ago.
pc
Expert:  Josh replied 2 months ago.

Did you make the changes to the printer on your computer screen or on the printer screen when you made the red changes?

Customer: replied 2 months ago.
I am on Mac not PC. I can't remember how I changed it !
Expert:  Josh replied 2 months ago.

Can I connect to your computer to fix the issue?

Customer: replied 2 months ago.
I don't think it would be much use your talking to me. I am pretty much illiterate on system based issues. I think the best bet is to get one of my more e-literate friends to come along to advise me...and, hopefully, fix it. ThanksEdward
Expert:  Josh replied 2 months ago.

You're welcome!

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.

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