Hi! My name is ***** ***** I will be assisting you. Let's get started!
Are you on a PC or Mac?
Did you make the changes to the printer on your computer screen or on the printer screen when you made the red changes?
Can I connect to your computer to fix the issue?
If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.