Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Click my link below
Follow the steps there and the following page to clean the CTD sensor
Tell me if this clears the error please
If you would like any additional information or assistance, please do not hesitate to let me know.
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