Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Does the printer print out a blank page or does it not print at all?
Do you see an error message?
Did you recently change ink cartridges?
If you scan a paper from the printer, does it print a page or is that blank too?
Please scan the paper on the printer as a copy and see if it prints now -- Do not try to scan to computer.
Okay, thank you for confirming.
In this case, please uninstall your printer on your computer then restart your computer then install the printer again
You should be able to process Continue or it should prompt you for a password
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