Printer Repair Questions? Ask IT Technicians for Answers ASAP
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With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
Did you recently replace the ink cartridges?
Is the printer over a year old?
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one. You can purchase a new one for around $50-$60 at a local electronics store such as Best Buy.
If you are unable to power on the unit completely then it would have a power issue which would need to be repaired/replaced.
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