Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
You are at www.justanswer.com services.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
How is the printer connected to the computer usb or wifi?
give me 2 mins to call you as you requested a phone call.
do you have any other number to call as i am getting a call failed message on this one
click here for remote access
as discussed on phone , scanner software was installed and scanning was tested to be working ok