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Sjena1982, Engineer
Category: Printers
Satisfied Customers: 2522
Experience:  B.Tech
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My HP ENVY 5534 printer will not connect with my computer. I

Resolved Question:

My HP ENVY 5534 printer will not connect with my computer. I just keep getting a message that the computer is not responding.
Submitted: 1 month ago.
Category: Printers
Expert:  Sjena1982 replied 1 month ago.


Thank you for contacting Justanswer .

I am sorry to hear about your problem.

It will be better and quick if I can access your computer remotely to fix the problem ..

for that please follow the below steps

Please open the below link URL in browser

and then click on I agree button .

After that click on Download link to download file and save/open to run it .



Expert:  Sjena1982 replied 1 month ago.

Please follow the above steps so that I can connect you to resolve the issue .

Expert:  Sjena1982 replied 1 month ago.

If the remote support solved the issue then please don't forget to rate the answer by clicking on star icons on the top of the page ,which will be a great help for me to help other clients.

Have a great day ...

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