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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 40222
Experience:  15 years consulting in the IT industry with Printing engineering
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Not able to pint even though connected with a usb got to

Resolved Question:

hi - not able to pint even though connected with a usb got to print test pag - but all other pages are blank
Assistant: What's the make/model number of your printer? How old is it?
Customer: itis a kodak c315
Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10
Assistant: How long has this been an issue? What happened right before this popped up?
Customer: to be honest it's my dad's computer and it hasn't worked for agaes
Assistant: Is there anything else important you think the Printer Technician should know?
Customer: nope
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please when this problem started?

Thank you

Richard and 3 other Printers Specialists are ready to help you
Customer: replied 1 month ago.
Hi Richard- sorting my dad's computer out -
it may have been when he upgraded to windows 10