Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
Is your printer connected to the WiFi?
May i connect with you remotely to troubleshoot the issue directly?
Unfortunately, I am not available for the call , i will opt out and open your request to other experts.
Refund is no issues, you can request that by mailing***@******.***. However, i cannot assist over the phone but i can connect remotely to your computer and assist. I opted out because you requested a phone call. Do you want me to go ahead and fulfill the remote request with the remote service by connecting to your computer?
I apologise for the confusion but when i opt out (i don't get paid for it). On my screen and from your screen, the request came through as a Phone Call which is why i assumed that you wanted a phone call not a remote service.
I am still available and i can help you now if you want via remote.