Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
ThanksCan you remove the ink from the printer then power it off.then using a Q-Tip with cleaning alcohol (or warm water if you do not have any), clean out the areas where the ink goes in.Then use a damp cloth and wipe down the inside of the printer.Once done, let it dry for 10 minutesThen put the ink back in, power it on and tell me if it then prints correctly pleaseThis will also allow you to see if any foreign objects are in the printer which may cause this.
Is it printing though ok? Just Copy now that fails?
Ok, I would try to clean the rollers on it first else it is possible the rollers are too worn to wrk properly anymore
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