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nathan_mills
nathan_mills, Technician
Category: Printers
Satisfied Customers: 646
Experience:  Efficient Technician with more than 30 years of Experience.
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Fault showing E000003-0001 is showing and the printer asks

Resolved Question:

Fault showing E000003-0001
is showing and the printer asks you to call an engineer to help
Submitted: 29 days ago.
Category: Printers
Expert:  nathan_mills replied 28 days ago.

Hi Bridie. Welcome to justanswer.

Please mention which printer are you using so that I can you guide you through.

Customer: replied 28 days ago.
The Printer is CanonIRC3200N
Expert:  nathan_mills replied 28 days ago.

How old is your printer?

Customer: replied 28 days ago.
The printer is 10 years old
Expert:  nathan_mills replied 28 days ago.

The error that you have mentioned is due to the problem with the fixing heater part. Replacement of the fixing heater inside the the main heater unit is required.

Expert:  nathan_mills replied 28 days ago.

Since it is 10 years old, I won't advise you to go for replacement as it will be a costly repair

nathan_mills and 2 other Printers Specialists are ready to help you