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cvd4311
cvd4311, Computer Analyst
Category: Printers
Satisfied Customers: 1038
Experience:  I have worked on printers at my job for over 7 years.
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Epson WP 4535 shows printer jam. But there isn't one.

Customer Question

Epson WP 4535 shows printer jam.
But there isn't one.
Grinding noise as well.
Submitted: 1 month ago.
Category: Printers
Expert:  cvd4311 replied 1 month ago.

Sounds like a dirty print head rail. It is either ink residue or dry. Try gently cleaning it with some water.

Also with the Paper pick up roller(s) not picking up. Clean them with a damp terry cloth towel or a multi-purpose cleaner.

That should take care of the grinding sound noise also.

Expert:  cvd4311 replied 1 month ago.

Also take out the ink cartridges and put them back in one at a time and then move the carriage over to the far left. Then restart printer.

Expert:  cvd4311 replied 1 month ago.

Good Morning, do you still need help on this ticket?

Expert:  cvd4311 replied 29 days ago.

Good Morning, do you still need help on this ticket?

If not please RATE 4 stars or above and I will close the ticket.