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Once you have serve notice and if they refuse to move by the end of the term then you need to seek an Order for possession.
You may be able to do this online at: https://www.possessionclaim.gov.uk/pcol/
Or complete form N5 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n005-eng.pdf together with particulars of claim and submit it to Court.
The Court will then list the matter for hearing and decide whether to make an Order for possession.
If the notice has been served then the Court will order possession.
If they refuse to leave after the possession Order has been made then you can apply for bailiffs to evict
But this is the process.
Can I clarify anything for you about this today please?
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It takes 2 weeks if not defended, 4-6 months if contested.
Court fees listed here: http://www.justice.gov.uk/courts/fees
But they are not too bad
Usually around 10% of a claim but then these are added to the claim
Can I clarify anything?