Thanks for the help! The Master Bedroom has an en-suite shower, so at the moment the entire family (4 of us) are using that. It has been 8 days that the shower has not been useable.
There have been a long string of issues with the house from the very beginning, including the fact that the Managing Agent confirmed by email with me that the loft in the house was boarded for use as storage (we were moving from a larger house). The day we moved in and entered the loft we found that it was not boarded, and so I spent £1,500 to board it and install a loft ladder - I am yet to be reimbursed for this.
There is no damage to our goods.
The ceiling is damaged to the extent that there are water marks on the ceiling and the wall - this has been like this since the first time it leaked 6/7 months ago. With the latest leak there is a small hole in the ceiling where some of the plaster has fallen off...the area is slightly smaller than the size of an iPhone!
Thanks for the response - as you say, it is not really what I wanted to hear! :)
If we take the fact that there have been a number of issues where the landlord has not acted in a manner expected, and I am in 8 months into a two year lease, what are my rights in respect of getting out of the lease? Surely I have some rights? I am paying him £45,000 per year!
Amazing that the tenant has no right/protection from a landlord that is not supplying what was expected when the contract started. Last question - and thanks so much for your answers - is there a possibility to break the lease after one year, even if we do have a 2 year lease? I seem to recall hearing that from somewhere.