My tenant is absolutely fine with me however she is going to make a claim against the estate agent as she physically handed them the cash deposit and is, to use her words 'livid that they've had it in their bank account'. I spoke to her earlier today and she has already asked a solicitor to write her a letter to the agent.
Many thanks for that. Is it definitely the case that I am liable as the agent signed the first contract and took payment from the tenant?
How would you suggest that I go about making a claim for from the agent?