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Hello my name is ***** ***** I will help you with this
Who installed the flooring please?
Hi Alex - my mum installed it
I should add due to the poor quality of the flooring underneath, carpets were not suitable
Ok - did the Landlord give permission?
It's a council property and no permission was sought
Did the tenancy allow you to replace the flooring without permission?
Hi Alex - my mum is checking now but she's been in the house for 48 years and honestly can't
remember having an agreement, other than an old fashioned rental book that used to be signed when she paid the rent but I will come back to you
Ok - you need to check
If the agreements says permission is needed and it was not, then the TENANT is responsible
If the agreement is silent or the Landlord gave permission then the LANDLORD Is responsible
But it all depends on the agreement.
Can I clarify anything for you about this today please?
Hi Alex - my mother does not have a formal tenancy agreement with the Council, she had a council book 48 years ago which gives just very basic tenant instructions. The most up to date council tenancy agreement which my mother has never has had, and I have just found online states:
You will first obtain the written consent of the council, which
will not be unreasonably withheld, before you:
12.1 decorate the outside of the property or artex internal walls or
12.2 make any structural alterations or add or alter any fixture or
fitting inside the property or make any external alterations or
improvements, for example the erection of a garage, garden
shed or greenhouse, or the construction of a parking space;
Ok - but that does not really say anything about coverings.
I think the tactic here would be to say to the Council that THEY are responsible unless they can prove she has breached her tenancy agreement
Does that help?
It does indeed - thank you Alex.