Hello, I am a solicitor with over 15 years experience. I will try to help you with this.
Can you tell me a little more about the circumstances of you coming to live at the property. Did you sign anything? Who did you pay the deposit money to?
I replaced an outgoing tenant who wasn't on the lease. Her bond money was already registered with the letting agency
I paid the outgoing her bond tenant directly (the letting agent asked for bank stateemnt screenshots to confirm this happened). I havent signed the lease agreement yet
So did you pay a deposit to the landlod or did you give money to the tenant to cover the money she ha dpaid?
When did you move in?
I paid the deposit to the tenant to cover the money she had paid. The letting agent verified this.
Also is this a sole tenancy or are other people living there?
There are other people there (I think 3 in total are on the lease)
I think that they are probably right as you have taken over a room (?) in a shared house from an existing tenant and agreed to take on her obligations under the tenancy. Your rights will lie against the former tenant. Is the deposit in a guarantee scheme.
Yes its in a scheme
OK you may need to contact the scheme, probably with the former tenant to tell them this is your deposit now and see if they are willing to do that. Do you accept the damage that they allege?
That havent alleged any damage yet, I was pre-empting for when they do at the end of the tenancy. Essentially the agent can charge me with damages that occurred in the 4 year period from the start of the tenancy until the date I moved in so I'm pretty powerless
Yes , iff the situation is that you have taken over part of a joint tenancy. If there was damage before you moved in then you will need to sort this with the previous tenant.