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Hello Ray my name is ***** ***** I will help you with this.
Do they know where you have moved to please?
I havne't moved out yet
I have to stay in the flat and keep paying the rent of £1550pcm until they find someone to rent the flat
Ok - are you saying that agent is doing his job properly?
I am saying that he is not really trying hard or at all for that matter.
He knows I am liable for the rent, and therefore he is not helpful
Have you asked that it is marketed with other agents?
I cannot continue having heated arguments with him
The landlord declined to, saying she trusts her agent "friend"
I even offered to pay the listing fee if she goes with another agency
Ok - then you need to write to the landlord and say you consider that he is failing to mitigate his loss
He should be doing everything which is reasomable to minimise any costs to you and the property.
Therefore if it is better to get another agent to market it then he should let you do so
If he refuses you can stop paying on the basis he has failed to mitigate
Should I get a lawyer involved to make some fire under them?
Therefore if you do stop paying and he tries to take you to Court, whilst there has been a breach, he has failed to mitigate his loss
Therefore any Judge is likely to dismiss his claim
okay, I will do that
I appreciate your help
You could get a lawyer involved but clearly there is a cost to that which may not be recovered
Can I clarify anything for you about this today please?
Do I give them a time frame of when I will stop paying?
Yes I would say 14-28 days.
The property has been on the market since 11 August
28 days is better depending on your finances
What is the correct wording to use in the letter?
regarding mitigating her loss
the landlord is female
Failing to mitigate the loss and set out why
Mitigate - minimise loss
So you need to say why she has failed to do sio
I will mention that I offered to pay for another agency's listing fee but she declined.
ok thank you very much
that's it. thanks for your advice
Happy to helo
Can I help with anything else today?
no that's it
thank you and goodbye