1. Is the agent allowed charge for us withholding the rent and having the owners take it out of the deposit, ie charging us £10 for sending a letter saying we are "in arrears"?
2. Is the old contract valid (which had the fees stipulated) now that it is no longer an assured shorthold?
3. Is the agent allowed to "record us" for late payments and hold it against us (as per their email to us: "Please note that late payments are recorded and can be held against you")
4.What are the consequences of us withholding the rent? (the house will be left in a good position and there are definitely no damages).
I was told that I would get a reply in 14 minutes, and it has been quite a few hours. Did you get my reply (shows up on the site)