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The flat is in a mess when they access the flat, i.e. dirt on the floor and stained carpet. I already raised this with the landlord. Can I ask the landlord to have the lock exchanged?
Do I have to put my boyfriend's name if he visits on the weekend? the agent says that I'm in contractual breach if he does not get added? Is this right. I made an advance payment of 6 months. Do I have to deal with the agent, who's trying to intimidate me or can I just ignore such emails?