I have received a new email from the agency.
They insist they are not able to get involved, what should I do?
The email says the following:
Thank you for your email.
I have taken legal advice on your behalf with our Legal Advisors, to confirm that what I have informed you all along, is correct.
It has been confirmed to me that unless mutual agreement has been made from all parties to terminate the tenancy, being the Landlord, yourself and Samantha & Dexter and the property empty, the tenancy continues. As discussed previously, the deposit is also protected in full until the tenancy is terminated by all parties as explained. I advised all tenants, when you contacted us requesting to leave, that the only way your share of the deposit can be given to you, is for Samantha and Dexter to pay this to you. I am not able to get involved with negotiating this as this is an agreement you decided between the three of you.
Unless a Deed of Assignment is signed by all three of you and a new tenant, if necessary, releasing you from the tenancy, you are responsible for the property and its rent until Dexter and Samantha eventually vacate the property.
Please rest assured that I am not taking advantage of your situation, I am merely pointing out the terms of an Assured Shorthold tenancy. Please do seek legal advice, I would be more than happy to discuss your tenancy terms with your chosen contact.