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The accounts they have sent us just aggregate the management fees as a whole. The fees though are on top of things like maintenance, window cleaning, gardening, electricity etc. which are noted separately. The element we are querying is purely what PL Management are charging to 'manage' the property, so any works (although there have been none) would be noted separately.
I have emailed Genesis to ask them to account for the extra 25k from one year to the next. It seems to me as though it is amount for a salary; are they allowed to charge a whole person's salary to a single development?
Does any of this make things a bit clearer?
All the best,
It is unlawful for a landlord to seek to recover service charges for work that was paid for more than 18 months prior to the invoice being issued for the same. The landlord or agent must issue the demand within 18 months of his incurring the cost. If the demand is provided later than this, the landlord cannot recover the costs at all, unless a notice is served during the 18 months stating that costs have been incurred and that the tenant will be required to contribute to them by payment of a service charge.