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I rented a flat which I did not realise was damp and mould appeared ,eventually I asked my landlord if I could leave the property six months early because the mould was affecting me, I have asthma, my landlord agreed to this, he informed the letting agents of my intention to move out, however after I moved and gave my forwarding address to the letting agent for them to send me my deposit of £525 , l revived a cheque via the post for the sum of £126 the letting agent told me in the letter that they were deducting £399 for management fees which they lost because I left early, l have written to them telling them I want my £399 but they have not replied, also they never contacted me before I left the property to tell me they would be doing this nor did they tell me when I rang them with my forwarding details, l have looked at my contract and there is nothing there that says I would have to pay management fees, as far as I was aware my deposit was to cover for damage etc. Please can you tell me if they can keep my money when I had the express permission from the owner/landlord' to end my contract early. Thank you
Yes the deposit is in a rent deposit service called TDS
I'm on a time limit ,only just found that out, I intend to phone the agent today and tell them I will take them to court if they do not return the deposit . I did not agree that they could do this I was not aware it would happen until I received the cha. Can you please advise me on what to say to the agent please