Verbally, He visited at home and both my father and I always present. He could see my fathers physical problem and we repeatedly made clear he was prime consideration. The new 2 extension on rear were to be built on existing patio just as a conservatory would have been. Problem also was after second plans submitted and waiting for building regs so builders could start,we tried phoning, texting, emailing and leaving messages with his secretary for him to update us a builders waiting but had no replies. After 5 weeks father went to council offices to see what happening and no building regs applied for but on basis of planning permission he was able to be allowed to have builders start on groundwork. Complained to architect who then sorted out building regs but still have had builders commenting that things not right and putting right themselves direct with building officer.
This is what I thought but he says he sent copies of plans and we should have picked it up. But we didnt think about it and didnt tell builder what we wanted as builder went to architects office himself to get plans as the ones we had were copies emailed to us by architect and we could only print off a4 and builder need the full size ones.
if i need to take this further do i come back to you or use a different solicitor